As Lider Feed Mixing Machinery, we prioritize customer satisfaction in sales and delivery processes. Return and exchange transactions are carried out according to the applicable consumer legislation and the nature of the product.

1. Return Conditions

For standard products, the consumer's right of withdrawal and other legal rights are reserved within the scope of the legislation.

Customers who wish to request a refund must contact Lider Yem Karma Makina within the relevant period following the receipt of the product.

2. Special Production Products

Feed mixer machines produced with special size, capacity, technical features or design in line with the customer's request can be evaluated within the scope of the right of withdrawal exceptions specified in the relevant legislation.

For such products, product features and production conditions are mutually clarified with the customer before ordering.

3. Damaged or Faulty Products

If there is any visible damage to the product or its packaging during delivery, it is recommended that the situation be reported to the delivery person and recorded.

If it is determined that the product is defective or does not comply with the ordered specifications, the customer's rights arising from the current legislation are reserved.

4. Change

Change requests are evaluated according to the nature of the product, production status and the reason for the request.

Changes in special production machines are evaluated within the framework of the production features of the product and relevant legal regulations.

5. Refund Application

For your return or exchange request, you can contact Lider Yem Karma Makina through the following communication channels:

Telephone: 
Email:
Address: 

In return and exchange processes, the provisions of the current consumer legislation are taken as basis.